Nokia: World class transformation

Nokia's BOLT programme was exceptional in every way. Incredible scale and 'unreasonable' timeframes coupled with an organisation going through exceptional levels of change necessitated a thoroughly modern, agile approach.

In the words of our client:

"As head of Nokia’s IT Infrastructure services, I needed to address two key challenges: Complexity and Cost in line with the Nokia Business Strategy. It was also apparent to me, that Nokia had an exceptional opportunity for strategic transformation through the selection of a world class IT partner. To achieve this, I needed an organisation to support me through the sourcing phase – one I could trust, with sound credentials, strong values and importantly, an agile and collaborative approach that would move at “unreasonable pace” in Nokia’s dynamic and fast changing business environment. After careful consideration, I chose This Partners.

Their ‘thisWay’ approach fully supported my vision for Nokia’s infrastructure sourcing programme - being collaborative, flexible and focused on the business benefits rather than only the technical details. I was keen to remove rigidity and challenge our thinking rather than simply adopting a traditional RFP approach. thisWay enabled us to move quickly and to accommodate significant increases in scope whilst shortening the overall, already challenging timescales.

This Partners ensured Nokia had a clear Vision, Strategy and Objectives which enabled us to create a compelling message to take to market. The market engagement sessions and senior stakeholder communications were professionally managed and very engaging. Throughout the sourcing process, from strategy development all the way to contract signature, thisWay engendered collaboration and helped us to build great relationships with all of the service providers involved in the competition. Ultimately this resulted in a deep understanding of Nokia’s requirements and enabled the chosen service provider to deliver solutions that met all of our objectives.

This Partners' process enabled us to significantly reduce the time needed for final contract negotiations and to sign a world class contract that will deliver exceptional, long term benefits to Nokia. It was a pleasure to work with the guys from This Partners and I would strongly recommend them."

Nokia - Gavin Westwood, VP Infrastructure Services