Developing a comprehensive sourcing strategy, target operating model and restructuring support for a leading university

The University was coming to the end of the first phase of an IT Transformation programme when we were approached to assist in reviewing Sourcing Strategy, an area which had not previously been fully addressed by the organisation.

Over a three month period, we worked closely with the IT Director and his leadership team to review objectives and assess a variety of alternative approaches, from remaining as is to a fully outsourced model. After discussion with the University leadership team a 'Phased Sourcing' strategy was defined which would gradually shift the delivery of projects from in-house to third party service providers.

For such a strategy to be effective, it was clear that both organisational and functional changes would be needed to the existing IT Services organisation. We supported the University team in identifying and costing the changes required, defining staff transition plans and functional change plans for affected areas.

The benefits delivered to the University included:

  • Defining a clear, executable sourcing strategy covering all aspects of IT services.
  • Defining an overall transformation programme for IT services, including preparing briefing packs for staff and senior stakeholders.
  • Assessing and supporting a successful programme of Voluntary Severance for staff in affected areas.
  • Defining requirements for a process to select IT Partners under a Framework Agreement model.
  • A documented, executable service transition plan for affected areas.